eGain (NASDAQ:EGAN) Updates FY 2027 Earnings Guidance

eGain (NASDAQ:EGAN) issued an update on its FY 2027 earnings guidance on Thursday morning. The company provided EPS guidance of 0.040-0.070 for the period, compared to the consensus estimate of 0.400. The company issued revenue guidance of $84.5 million-$86.0 million, compared to the consensus revenue estimate of $94.2 million. eGain also updated its Q1 2027 guidance to 0.050-0.080 EPS.

eGain Trading Down 1.7%

NASDAQ:EGAN traded down $0.12 during midday trading on Thursday, hitting $7.11. 305,236 shares of the company were exchanged, compared to its average volume of 208,398. eGain has a fifty-two week low of $5.94 and a fifty-two week high of $15.95. The company has a market capitalization of $195.17 million, a PE ratio of 5.15 and a beta of 0.83. The company has a fifty day simple moving average of $6.89 and a 200 day simple moving average of $7.60.

eGain (NASDAQ:EGAN) last released its quarterly earnings data on Thursday, September 3rd. The technology company reported $0.05 earnings per share (EPS) for the quarter, beating the consensus estimate of $0.03 by $0.02. eGain had a net margin of 41.68% and a return on equity of 12.56%. eGain has set its FY 2027 guidance at 0.040-0.070 EPS and its Q1 2027 guidance at 0.050-0.080 EPS. As a group, equities research analysts expect that eGain will post 0.3 EPS for the current year.

Analysts Set New Price Targets

A number of research analysts recently issued reports on EGAN shares. Wall Street Zen downgraded eGain from a “buy” rating to a “hold” rating in a research note on Saturday, May 16th. Weiss Ratings reissued a “hold (c)” rating on shares of eGain in a report on Friday, August 7th. One analyst has rated the stock with a Buy rating and three have given a Hold rating to the company. Based on data from MarketBeat, eGain has an average rating of “Hold” and a consensus price target of $15.25.

More eGain News

Here are the key news stories impacting eGain this week:

• Positive Sentiment: eGain reported fiscal fourth-quarter earnings above analyst expectations. The company posted $0.05 per share versus the $0.03 consensus estimate; another report cited adjusted earnings of $0.08 per share, compared with $0.03 expected. eGain Q4 Earnings and Revenues Beat Estimates
• Positive Sentiment: Fiscal 2026 total revenue increased 3%, while revenue from AI customers rose 20%. eGain also said it was named a leader in Gartner’s inaugural Customer Service Knowledge Management Magic Quadrant, supporting its positioning in the growing AI and customer-service software markets. eGain Reports Fiscal 2026 Results
• Neutral Sentiment: Analyst Craig Hallum’s fiscal 2026 earnings estimate of $0.30 per share matched the broader consensus, suggesting the reported results were broadly consistent with existing full-year expectations.
• Negative Sentiment: eGain guided fiscal first-quarter 2027 revenue to $20.9 million-$21.4 million, below the $22.3 million consensus estimate. Its EPS outlook of $0.05-$0.08 also only reaches the consensus estimate at the top end of the range.
• Negative Sentiment: Full-year fiscal 2027 revenue guidance of $84.5 million-$86.0 million was well below the reported $94.2 million consensus forecast. EPS guidance of $0.04-$0.07 was also substantially below the reported $0.40 consensus estimate, raising concerns about slower growth and near-term profitability.

Hedge Funds Weigh In On eGain

Large investors have recently bought and sold shares of the company. Invesco Ltd. purchased a new stake in shares of eGain in the fourth quarter valued at about $120,000. XTX Topco Ltd acquired a new stake in eGain in the fourth quarter valued at about $233,000. Verdad Advisers LP purchased a new stake in eGain in the 4th quarter valued at approximately $339,000. Janus Henderson Group PLC purchased a new stake in eGain in the 4th quarter valued at approximately $985,000. Finally, Trexquant Investment LP acquired a new position in eGain during the 4th quarter worth approximately $559,000. Hedge funds and other institutional investors own 53.94% of the company’s stock.

eGain Company Profile

eGain Incorporated (NASDAQ: EGAN) is a software company specializing in cloud-based customer engagement solutions. Its platform integrates knowledge management, analytics, and artificial intelligence to help organizations streamline customer service across digital channels. By centralizing information and automating routine interactions, eGain aims to improve agent productivity, reduce response times, and deliver consistent customer experiences.

The company’s product suite includes tools for knowledge authoring and delivery, AI-powered chatbots, case management, and predictive analytics.