Usio (NASDAQ:USIO) is positioning its payment, card issuing and document-delivery operations as an integrated platform designed to help customers manage multiple payment methods and communications through one provider, Chief Accounting Officer Michael White said during a fireside chat moderated by Lytham Partners Managing Partner Robert Blum.
White said Usio operates through three core businesses: acquiring, card issuing and Output Solutions. Its acquiring business supports payment acceptance and money movement through ACH, real-time payment options and payment facilitation, or PayFac, services for software companies. The card issuing business provides prepaid Mastercard programs for businesses, nonprofits and government entities distributing funds. Output Solutions delivers physical and electronic documents, including statements, invoices and other communications.
Transaction and document volumes
White said Usio processed $8.4 billion in payments across 61 million transactions last year. The company generated $85.5 million in revenue from that activity and from its Output Solutions business, he said.
In 2025, Usio physically mailed 25.5 million statements, invoices and other paper documents, while electronically delivering 88 million documents, according to White. He said the company continues to see growth in both physical and digital delivery, even as customers increasingly adopt electronic communications.
“Many customers don’t need to just move money, they also need to communicate with the people that they’re either paying or collecting from,” White said, citing toll-road authorities as an example of customers that use both payment processing and customer communications.
Usio One and cross-selling strategy
White described Usio One, launched more than a year ago, as an initiative intended to present the company as a unified platform and provide a more coordinated go-to-market approach. The strategy is designed to create a consistent experience across Usio’s product set while creating cross-selling opportunities and reducing internal duplication, he said.
As an example, White said one of Usio’s larger card issuing customers subsequently became one of its larger ACH customers. He said the company aims to expand relationships as customers’ needs change, with the potential for customer growth to translate into increased transaction activity for Usio.
The company’s PayFac offering is also a key part of that approach. White said the service allows independent software vendors to embed payments directly within their applications rather than direct payments to another provider. Usio supplies the underlying payment infrastructure and shares in the transaction economics, creating recurring revenue for software companies and transaction growth for Usio as those platforms expand.
White said embedded payments still have a “long runway,” as software companies seek both a better customer experience and an additional revenue stream. He said becoming a payment facilitator independently could require several million dollars and years of work, whereas Usio can integrate with a software provider’s platform.
Payment-method mix and card issuing pressures
White said ACH and pinless debit have shown momentum for different reasons. ACH remains a cost-effective method for recurring payments such as loan, insurance and utility bill payments, while pinless debit and real-time payments can serve customers requiring faster access to funds, including loan funding and disaster-recovery disbursements.
Usio does not expect a single payment method to replace all others, White said. Instead, the company’s strategy is to offer payment rails suited to specific use cases, including ACH, pinless debit, real-time payments, cards and paper checks.
In card issuing, White acknowledged customer-specific headwinds, including customer acquisition trends and large programs either launching or winding down. Still, he said the business remains strategically important because it supports “consumer choice” in how recipients receive funds.
- Digital cards delivered to mobile wallets
- Physical prepaid cards
- ACH transfers
- Pinless debit and real-time payments
- Paper checks through Output Solutions
That range of options can be important for recipients with varying banking needs or limited access to banking services, White said, and can help Usio compete for larger disbursement programs.
Margins and longer-term goals
White said Usio has invested over several years in technology, risk-management operations and process automation, which he said should enable the company to support more volume without costs increasing at the same pace. Usio One is also intended to streamline operations and reduce duplication.
He said ACH carries stronger margins, while payment-facilitation margins are generally slimmer. As Usio has grown, it has been able to seek better pricing from partners, which White said could support margin expansion.
Over the next three to five years, White said the company will view success as deeper customer relationships, growth in transaction volumes across payment rails and additional larger, long-term partnerships. He said investors may underappreciate the breadth of Usio’s platform, which combines payments, disbursements and communications under one roof.
About Usio (NASDAQ:USIO)
Usio, Inc (NASDAQ: USIO) is a financial technology company that delivers integrated payment, transaction processing, and money services solutions. The company’s platform combines merchant acquiring, multi?rail payment enablement and business management tools to support merchants, financial institutions and business partners in automating and securing electronic and cash?based transactions.
Through its subsidiaries, Usio provides a broad range of products and services, including point-of-sale terminals, payment gateway services, automated teller machine (ATM) processing, bill payment, money order issuance, domestic and international money transfer and remittance solutions.
