Freshworks (NASDAQ:FRSH) Releases FY 2026 Earnings Guidance

Freshworks (NASDAQ:FRSH) updated its FY 2026 earnings guidance on Tuesday. The company provided earnings per share (EPS) guidance of 0.610-0.630 for the period, compared to the consensus estimate of 0.440. The company issued revenue guidance of $958.0 million-$964.0 million, compared to the consensus revenue estimate of $955.7 million. Freshworks also updated its Q2 2026 guidance to 0.130-0.130 EPS.

Analyst Upgrades and Downgrades

A number of research firms have weighed in on FRSH. Citizens Jmp lowered their price target on Freshworks from $27.00 to $16.00 and set a “market outperform” rating on the stock in a research report on Wednesday, February 11th. Jefferies Financial Group downgraded shares of Freshworks from a “buy” rating to a “hold” rating and decreased their price target for the stock from $20.00 to $8.00 in a research note on Monday, February 23rd. Robert W. Baird set a $10.00 target price on shares of Freshworks in a report on Wednesday, February 11th. Wall Street Zen raised shares of Freshworks from a “hold” rating to a “buy” rating in a research note on Monday, April 6th. Finally, Oppenheimer cut Freshworks from an “outperform” rating to a “market perform” rating in a research note on Thursday, March 19th. Six research analysts have rated the stock with a Buy rating, eight have issued a Hold rating and one has given a Sell rating to the company. Based on data from MarketBeat.com, the stock presently has a consensus rating of “Hold” and a consensus price target of $12.45.

Freshworks Stock Down 4.9%

Shares of Freshworks stock traded down $0.45 on Wednesday, hitting $8.74. The stock had a trading volume of 12,560,507 shares, compared to its average volume of 7,067,855. Freshworks has a one year low of $6.79 and a one year high of $16.14. The stock’s 50-day simple moving average is $8.14 and its two-hundred day simple moving average is $10.15. The stock has a market cap of $2.48 billion, a price-to-earnings ratio of 13.57 and a beta of 0.83.

Freshworks (NASDAQ:FRSH) last posted its quarterly earnings results on Tuesday, May 5th. The company reported $0.11 EPS for the quarter, meeting analysts’ consensus estimates of $0.11. The company had revenue of $228.63 million during the quarter, compared to analyst estimates of $223.64 million. Freshworks had a net margin of 21.90% and a return on equity of 4.69%. The firm’s revenue was up 16.5% compared to the same quarter last year. During the same period in the prior year, the business posted $0.18 EPS. Freshworks has set its FY 2026 guidance at 0.610-0.630 EPS and its Q2 2026 guidance at 0.130-0.130 EPS. As a group, equities analysts predict that Freshworks will post -0.1 EPS for the current fiscal year.

Insider Activity

In related news, insider Mika Yamamoto sold 32,577 shares of Freshworks stock in a transaction on Wednesday, March 4th. The shares were sold at an average price of $8.45, for a total value of $275,275.65. Following the sale, the insider owned 1,127,723 shares in the company, valued at $9,529,259.35. The trade was a 2.81% decrease in their ownership of the stock. The transaction was disclosed in a legal filing with the SEC, which is available at this link. Company insiders own 8.54% of the company’s stock.

More Freshworks News

Here are the key news stories impacting Freshworks this week:

• Positive Sentiment: Company issued FY?2026 and Q2 guidance well above Street expectations (FY EPS 0.610–0.630 vs. ~0.44 est; Q2 EPS 0.130 vs. ~0.09), suggesting stronger profitability and revenue outlook ahead. Freshworks Reports First Quarter 2026 Results
• Positive Sentiment: Q1 revenue beat consensus ($228.6M vs. ~$223.6M) and the company said it landed the two largest deals in its history (including its first >$1M ARR deal), supporting growth prospects. Freshworks Reports First Quarter 2026 Results
• Neutral Sentiment: Reported EPS of $0.11 matched estimates but declined from $0.18 year?ago; the beat was on revenue rather than EPS, so market reaction balances top?line momentum with margin/earnings softness. Freshworks Inc. (FRSH) Matches Q1 Earnings Estimates
• Neutral Sentiment: Earnings call/transcripts are available for deeper color on product adoption, AI initiatives and cost actions; management will host a Financial Analyst Session at Refresh 2026 on May 14 for further guidance detail. Freshworks Inc. (NASDAQ:FRSH) Q1 2026 Earnings Call Transcript Freshworks to Host Financial Analyst Session at Refresh 2026
• Negative Sentiment: Freshworks announced a workforce reduction of about 11% (~500 jobs) as it restructures amid AI-driven changes in the software industry; layoffs raise short?term execution risk and signal cost cutting to boost margins. Freshworks to cut 11% jobs as AI reshapes software sector

Institutional Trading of Freshworks

Several institutional investors and hedge funds have recently modified their holdings of FRSH. Amundi increased its position in Freshworks by 1.3% during the first quarter. Amundi now owns 80,074 shares of the company’s stock valued at $1,049,000 after acquiring an additional 1,040 shares during the last quarter. Focus Partners Wealth lifted its stake in Freshworks by 20.2% in the first quarter. Focus Partners Wealth now owns 12,399 shares of the company’s stock worth $175,000 after purchasing an additional 2,086 shares during the last quarter. Canada Pension Plan Investment Board boosted its position in shares of Freshworks by 0.8% during the second quarter. Canada Pension Plan Investment Board now owns 267,900 shares of the company’s stock valued at $3,994,000 after buying an additional 2,100 shares during the period. Summit Securities Group LLC purchased a new stake in shares of Freshworks in the fourth quarter worth approximately $26,000. Finally, Vise Technologies Inc. lifted its stake in shares of Freshworks by 16.1% during the 4th quarter. Vise Technologies Inc. now owns 16,283 shares of the company’s stock worth $199,000 after acquiring an additional 2,253 shares during the last quarter. 75.58% of the stock is currently owned by institutional investors.

Freshworks Company Profile

Freshworks, Inc is a global provider of cloud-based customer engagement software designed to help businesses streamline customer support, sales, marketing, and IT service operations. The company’s integrated suite of solutions enables organizations of all sizes to deliver seamless experiences across multiple channels, including email, chat, phone, and social media. Freshworks’ platform is built on modern, user-friendly interfaces and offers native automation, AI-powered insights, and analytics to improve efficiency and customer satisfaction.

The company’s flagship product, Freshdesk, serves as a helpdesk solution for customer support teams, while Freshservice addresses IT service management needs.