eGain (NASDAQ:EGAN) Issues Q1 2027 Earnings Guidance

eGain (NASDAQ:EGAN) updated its first quarter 2027 earnings guidance on Thursday morning. The company provided earnings per share guidance of 0.050-0.080 for the period, compared to the consensus estimate of 0.080. The company issued revenue guidance of $20.9 million-$21.4 million, compared to the consensus revenue estimate of $22.3 million. eGain also updated its FY 2027 guidance to 0.040-0.070 EPS.

Wall Street Analysts Forecast Growth

EGAN has been the subject of several analyst reports. Wall Street Zen downgraded eGain from a “buy” rating to a “hold” rating in a research note on Saturday, May 16th. Weiss Ratings reiterated a “hold (c)” rating on shares of eGain in a report on Friday, August 7th. One investment analyst has rated the stock with a Buy rating and three have assigned a Hold rating to the company. Based on data from MarketBeat.com, eGain presently has an average rating of “Hold” and an average target price of $15.25.

eGain Trading Down 17.9%

EGAN stock opened at $5.84 on Friday. The stock’s fifty day simple moving average is $6.90 and its two-hundred day simple moving average is $7.57. eGain has a 1-year low of $5.41 and a 1-year high of $15.95. The stock has a market cap of $160.31 million, a P/E ratio of 18.25 and a beta of 0.83.

eGain (NASDAQ:EGAN) last announced its earnings results on Thursday, September 3rd. The technology company reported $0.08 earnings per share (EPS) for the quarter, beating the consensus estimate of $0.03 by $0.05. The firm had revenue of $22.15 million during the quarter, compared to analyst estimates of $21.75 million. eGain had a return on equity of 11.63% and a net margin of 9.74%.eGain has set its FY 2027 guidance at 0.040-0.070 EPS and its Q1 2027 guidance at 0.050-0.080 EPS. As a group, analysts forecast that eGain will post 0.3 earnings per share for the current fiscal year.

eGain News Roundup

Here are the key news stories impacting eGain this week:

• Positive Sentiment: eGain reported fiscal fourth-quarter EPS of $0.08, well above the $0.03 analyst consensus, while revenue of $22.15 million also exceeded the $21.75 million estimate. eGain Q4 earnings and revenues beat estimates
• Positive Sentiment: Fiscal 2026 total revenue rose 3%, AI-related customer revenue increased 20%, and management highlighted record cash flow. The company also said Gartner named eGain a Leader in its first Customer Service Knowledge Management Magic Quadrant. eGain fiscal 2026 results
• Positive Sentiment: eGain outlined a long-term goal of $100 million to $120 million in AI customer annual recurring revenue by fiscal 2030, offering a potential growth catalyst if adoption accelerates. eGain FY2030 AI customer ARR target
• Neutral Sentiment: The earnings beat was partly offset by quarterly EPS declining from $0.09 a year earlier, indicating that profitability remains solid but is not accelerating on a year-over-year basis.
• Negative Sentiment: Fiscal 2027 revenue guidance of $84.5 million to $86.0 million is substantially below the $94.2 million consensus forecast. First-quarter revenue guidance of $20.9 million to $21.4 million likewise trails the $22.3 million estimate. eGain shares drop after fiscal 2027 outlook
• Negative Sentiment: Fiscal 2027 EPS guidance of $0.04 to $0.07 is also below expectations, reinforcing concerns that near-term growth and earnings momentum may be weaker than previously anticipated.

Institutional Trading of eGain

Hedge funds have recently added to or reduced their stakes in the stock. XTX Topco Ltd bought a new position in shares of eGain during the 4th quarter valued at approximately $233,000. Jane Street Group LLC raised its holdings in shares of eGain by 53.7% in the 1st quarter. Jane Street Group LLC now owns 47,726 shares of the technology company’s stock worth $231,000 after purchasing an additional 16,678 shares during the period. HRT Financial LP bought a new stake in shares of eGain in the 4th quarter worth approximately $226,000. Wells Fargo & Company MN lifted its stake in eGain by 67.5% in the fourth quarter. Wells Fargo & Company MN now owns 19,773 shares of the technology company’s stock valued at $203,000 after purchasing an additional 7,970 shares during the last quarter. Finally, Aviva PLC bought a new position in eGain during the fourth quarter valued at $171,000. Institutional investors own 53.94% of the company’s stock.

About eGain

eGain Incorporated (NASDAQ: EGAN) is a software company specializing in cloud-based customer engagement solutions. Its platform integrates knowledge management, analytics, and artificial intelligence to help organizations streamline customer service across digital channels. By centralizing information and automating routine interactions, eGain aims to improve agent productivity, reduce response times, and deliver consistent customer experiences.

The company’s product suite includes tools for knowledge authoring and delivery, AI-powered chatbots, case management, and predictive analytics.