Delta Computer Glitch Creates Low Fares

On Thursday, Santa was out and about with late Christmas presents courtesy of Delta Airlines.

Delta acknowledged on Thursday that a computer glitch had caused tickets to become steeply discounted that were purchased online.

Some of the tickets were offered for as little as $12.83. The lucky ticket holders celebrated the finding of the low fares on social media sites online. Included were flights for just $40 cross country and Boston flights to Honolulu for as little as $68.

One Oklahoma travel agent, Cory Watkins, was able to purchase the best bargains he has seen, including a first class round trip to St. Louis from Oklahoma City for only $12.83. He also found fares for just $87.53 to Anchorage.

In less than an hour, Watkins purchased tickets totally $1,387 for 12 different flights, for him and his clients for trips across the U.S. in first class.

One Delta customer said she was able to purchase fares between Los Angeles and Tallahassee for as little as $27 one way, when those routes usually cost somewhere in the area of several hundred dollars to several thousand.

Trebor Banstetter, spokesperson for the airline, said that Delta would honor the dramatically discounted fares, which became available on Delta’s website and on travel sites that have Delta’s prices listed.

Banstetter said in a prepared statement that for part of Thursday morning, some of the prices on delta.com as well as other booking sites had been displayed incorrectly, which in turn resulted in dramatically lower prices than the price of usual fares.

The spokesperson for Delta said that the company had resolved the situation and that the correct fare prices were now being displayed on their site and other sites.

However, early in the afternoon on Thursday, some searches for tickets on the Delta online site would not load and created an error.

The airline did not release how many airline tickets had been sold at the low prices, said the spokesman. However, Delta did say later in the day that it would honor all of the tickets that had been purchased at such low fares.

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